Transform Your Travel Experience

1. Acceptance of Terms

By accessing and using TravelPivot's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

2. Service Description

TravelPivot provides intelligent travel planning and booking services, including personalized itinerary creation, travel recommendations, booking management, and customer support.

3. User Responsibilities

Users must provide accurate information, comply with all applicable laws, and use our services responsibly. You are responsible for maintaining the confidentiality of your account credentials.

4. Booking and Payment Terms

All bookings are subject to availability and confirmation. Payment terms vary by service provider. Cancellation policies depend on the specific booking and will be clearly communicated at the time of reservation.

5. Limitation of Liability

TravelPivot acts as an intermediary between travelers and service providers. While we strive for accuracy, we cannot guarantee the performance of third-party providers and limit our liability accordingly.

6. Modifications

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of any changes.

Last updated: January 2024

Information We Collect

We collect information you provide directly (contact details, travel preferences), automatically (usage data, device information), and from third parties (booking confirmations, reviews).

How We Use Your Information

Your information helps us provide personalized travel recommendations, process bookings, communicate important updates, improve our services, and ensure security.

Information Sharing

We share information with travel service providers to complete bookings, with trusted partners for enhanced services, and as required by law. We never sell personal information.

Data Security

We implement industry-standard security measures including encryption, secure servers, regular security audits, and staff training to protect your personal information.

Your Rights

You have the right to access, update, or delete your personal information, opt out of marketing communications, and request data portability where applicable.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Contact Us

For privacy-related questions or concerns, contact us at [email protected] or through our customer service channels.

Last updated: January 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how our site is used.

Types of Cookies We Use

Essential Cookies: Required for basic site functionality, security, and user authentication.

Performance Cookies: Help us understand site usage and improve performance through analytics.

Functional Cookies: Remember your preferences and provide personalized features.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

Third-Party Cookies

We use trusted third-party services like Google Analytics, booking platforms, and payment processors that may set their own cookies.

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality and your user experience.

Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain until they expire or you delete them manually.

Updates to This Policy

We may update this Cookie Policy periodically. Check this page regularly for any changes.

Last updated: January 2024